Office Manager in Reston, VA

Full Time // $35-40k Salary + Benefits

Job Description

Candidate must have professional appearance, attitude, and be able to manage time efficiently. Candidate must be proficient with Microsoft Office, handle multiple phone lines, faxing and filing. Other tasks include mail distribution, event planning, office supply orders and other administrative tasks as requested. Candidate must have reliable mode of transportation.

Basic Office Management duties as needed

• Answer incoming phone calls.
• Create daily reports of all open support tickets.
• Assist with setup of in house meetings. On occasion PVBS will host a meeting for clients that will run outside normal office operating hours.
• Assist support team by creating support tickets for clients who have technical questions.
• Collect and distribute mail. Keep on hand stamps, envelopes and packaging for mail and packages.
• Create and maintain training documents: Receptionist to prepare all training materials, (workbook, manual and sign in sheets) for training classes held on site. Also provide editing and modifications determined by the Trainer when necessary.
• Creation of new clients (to include entering them into the system, scanning in signed contract, creating project and contract folders to be filed and mailing copy of signed contract back to the client)
• Filing
• Keeping public areas, conference room, training room and kitchen clear and tidy. Water plants, tidy kitchen, etc.
• Order supplies for the office and Manage coffee and water orders
• Manage recycle program: research recycle facilities, make sure all paper, ink cartridges, aluminum, plastics and glass are properly disposed up.
• May be requested to run errands on occasion.
• Put together company functions, picnic, Christmas party, happy hours etc.
• Maintenance and acquisition of major office equipment and office maintenance.
• Other tasks as requested.

Sales and Marketing Responsibilities

• Coordinate Marketing Campaigns
  - Create any promotional material and invitations
  - Organize RSVP List
  - Coordinate with vendors for space, catering and marketing materials
• Administer Campaign Development Funds program
• Administer customer satisfaction surveys using Constant Contact.
  - Training
  - Lunch and Learns
  - Project Completion etc.
• Keeps promotional materials ready by coordinating requirements with graphics

Qualifications

• Bachelor's Degree
• Must be well organized
• Must have strong oral and written communication skills
• Must have a great sense of optimism
• Must be proficient in Microsoft Office

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