Opportunity to obtain security clearance
Hands-on experience with government contracting and logistics
Long-term career potential in government contracting
Fast-paced and friendly work environment
Team oriented and collaborative atmosphere
Supportive management – takes care of employees
Duties and Responsibilities for Administrative Assistant / Customer Service Representative:
Organizes and prioritizes information and calls in a call center environment.
Answers phones and takes messages or fields/answers all routine and non-routine questions.
Enters applicant and medical data by inputting information into a database.
Works in cooperation with other staff members to cover phones in the call center to ensure performance standards are met.
Works independently and within a team on special nonrecurring and ongoing projects to include processing applications.
Establishes, develops, maintains and updates filing system. Retrieves information from files when needed.
Prepares outgoing mail in accordance with quality standards.
Completes mail runs to the client site in Washington, DC.
Job Requirements for Administrative Assistant / Customer Service Representative:
Bachelors Degree Preferred
US Citizen and able to obtain a security clearance
Must have a valid drivers’ license
Administrative Assistant / Customer Service
Falls Church, VA