Collision Repair Administrator

Business Operations & Management

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Job Summary

Develop, maintain, and promote certification and recertification tests for the collision repair and automotive industry. Act as technical liaison with the collision repair industry.

Job Duties and Responsibilities:

  • Manage the Collision Repair, Damage Analysis and Estimating, test programs, and others as assigned.
  • Develop and maintain industry contacts for technical support and workshops.
  • Schedule, plan, organize and conduct test maintenance workshops.
  • Edit, refine and proofread all workshop generated material; generate item illustrations.
  • Evaluate existing test items for adherence to current vehicle technology.
  • Utilize dedicated computer network to assemble certification and recertification tests.
  • Perform data entry and other administrative tasks associated with maintaining accurate database records for the dedicated in-house computer test assembly system.
  • Prepare workshop wraps
  • Interface with test and measurement organization regarding keyline review, master data sheets and workshop wraps.
  • Maintain workshop, question item bank and test assembly records.
  • Act as technical staff at workshops for other tests.
  • Plan and organize test passing score studies.
  • Facilitate the Collision Repair and Refinish our Education Foundation standards’ workshop and Collision Repair and Refinish Entry-Level Certification testing program.
  • Facilitate Collision Repair Practice Test workshops.
  • Represent us on select committees and groups.
  • Maintain technical expertise by attending industry training schools, technical clinics and seminars.
  • Promote our certification programs.
  • Attend appropriate industry functions including association meetings, trade shows and manufacturers’ events.
  • Address industry and consumer inquiries via telephone, e-mail, or personal contact.
  • Provide technical and industry expertise for company literature.
  • Work closely with other members of the Test Development Department and supervisors.
  • Interact with and share technical information with other departments of our association.
  • Assemble and administer the Collision Repair Technology, the Automotive Refinishing Technology, and Computerized Damage Appraisal competition exams at the Skills USA Competition.
  • Monitor/track collision repair technology trends and issues.
  • Perform other related duties as assigned or requested.


  • High School Diploma or equivalent; associate, undergraduate, or graduate degree preferred.
  • Valid driver’s license.
  • High level of technical, vocational and industry work experience and training.
  • Good computer skills with MS Office programs, including MS Word, MS Access, MS Excel.
  • Command of the English language (syntax and grammar) and effective verbal communication skills.
  • Meeting and small group management experience.
  • Ability to analyze changing situations and recommend appropriate action.
  • Ability to maintain positive and cooperative relationships with coworkers.

Working Conditions:

  • Primarily indoor, office environment. Occasionally working from home.
  • Occasional light lifting (up to 60 pounds).
  • Occasional standing for extended periods.
  • Overnight travel for a few days at a time, several times a year.
Leesburg, VA
$70-80k + Benefits
Occasional WFH 
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