Commercial Property Management Assistant

Business Operations & Management

Contract to Perm
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Job Overview:

Assist the Property Manager with all day-to-day operations in ensuring a positive experience for the commercial tenants. Serve as the primary contact for tenant services.

Why You Want to Work Here:

Our client is a large property management company that has an extensive commercial property portfolio in the DC area. They have great benefits and a great career path for individuals who want to work in the real estate industry.


  • Assist Management in establishing, promoting, and maintaining positive relations with the tenants and with the everyday operations of the property. 
  • Answer phone calls from tenants and vendors and transfer to the appropriate based on needs. 
  • Provide tenants and vendors with assistance in scheduling building maintenance, communicating building procedures and supplying general building information. 
  • Update and maintain daily and emergency contact lists and information manuals. 
  • Coordinate and provide tenants with holiday and special event notifications 
  • Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages and etc. 
  • Process correspondence with tenants, contractors and other third parties for Property Management staff. 
  • Maintain and update insurance certificate files for all contractors performing work at the properties. 
  • Execute prompt accurate billing of tenant work orders for billable services on bimonthly basis. 
  • Assist in updating manual and electronic filing systems for all properties, invoices, purchase orders, vendors, and other files. 
  • Assist with the scheduling contractors (ex: window washing) and coordinate with tenants. 
  • Contribute toward operational needs by helping to provide phone coverage during lunchtime, vacation, sick days, etc., as well as providing administrative support related to maintaining property management operations as necessary.


  • Bachelors Degree 
  • 1 to 2 years of previous customer service experience preferred. Prior administrative experience and experience in property and real estate management desirable. 
  • Proven customer service and problem solving skills. 
  • Ability to think clearly, listen, and communicate effectively and courteously in challenging and sometimes stressful situations. 
  • Strong Microsoft Office Experience with Word and Excel 
  • Ability to work independently and as part of a team. 
  • Consistently projects professionalism in representing Client’s properties at all times. 
  • Ability to work under pressure and effectively meets deadlines. 
  • Flexibility to work beyond the regular work schedule.

Washington, DC
$45-60k + Benefits
Apply now

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