Community Services Representative

Customer Service

Contract to Perm
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  • Makes site inspections to verify complaints of non-compliance.
  • Reviews lot files and inspects properties for the processing of Property Owners Association (POAA) disclosure packages and Estoppel certificates.
  • Inspects cluster property with cluster committee members.
  • Re-inspects and prepares follow-up correspondence as required.
  • Inspects vehicles for violations of parking restrictions and prepares citation certificates, correspondence, and tow notices for posting on vehicles and/or mailing where applicable.
  • Re-inspects vehicles for compliance.
  • Upholds standards set for maintenance of homes in the community and the processes to enforce those standards.
  • Communicates with residents and homeowners in person, via correspondence, email, telephone, and in cluster meetings regarding complaints, maintenance and vehicle violations, the ARB and other issues.
  • Typing, filing, mailing, copying of correspondence and other record and file maintenance in support of the application, violation and Property Owners Association (POAA) functions of the department.


  • Bachelors Degree or related office experience. 
  • Excellent verbal and written communication skills
  • Proficient with Microsoft Word, Excel, and PowerPoint
  • Office experience; Answering Phones and writing emails
  • Hold a valid Driver’s License

About our Association:

We are a large homeowner association that has over five thousand homes to manage as well as five buildings.  This is a great opportunity for someone to grow within the community management industry.

$15-17/hr + Great Benefits
Apply now

ROCS Grad Staffing serves these cities and more:

Arlington, VA

Fairfax, VA

Alexandria, VA

Reston, VA

Herndon, VA

Vienna, VA

Great Falls, VA

Falls Church, VA

Crystal City, VA

Winchester, VA

National Landing, VA

Oakton, VA

Chantilly, VA

Centreville, VA

McLean, VA

Burke, VA

Clifton, VA

Lorton, VA

Manassas, VA

Purcellville, VA

Sterling, VA

Ashburn, VA

Leesburg, VA

Springfield, VA

Tysons, VA

Washington, DC

Bethesda, MD

Rockville, MD

Frederick, MD

Silver Spring, MD