Customer Service Representative (Bilingual / Spanish)

Customer Service

Leesburg
,
VA
Contract to Perm
Apply now

Why you want to work here:

This is a great opportunity for someone who’s looking for good work/life balance.  Not a standard call center, lots of variety.  Low call volume, typically 20-25 calls a day.

Job Duties and Responsibilities:

  • Handles a variety of customer service administrative activities assisting members through telephone, email, and fax.
  • Covers switchboard as scheduled and requested.
  • Assists members and employers with the test registration/scheduling process.
  • Processes record update authorization forms.
  • Performs data entry for various testing and programs
  • Provides coverage of mailroom when needed and assists with mailings and other special projects as requested by different departments.
  • Performs other related duties as assigned or requested.

Qualifications:

  • Bachelor’s degree or some good customer service experience.
  • Ability to read, write and speak in Spanish
  • Prior phone experience (This job you will answer 20-25 calls a day)
  • Excellent verbal communication and problem solving skills.
  • Good typing and computer skills required.
  • Organized and demonstrated ability to work as a team player.
  • Ability to work with minimum supervision.

About our Organization:

We are a medium sized association with a small customer service team and looking to add an additional teammate. We have a great work life balance and wonderful benefits. 

$12-14/hr (Salaried Opportunity $32-35K + Great Benefits)
Full-Time
Apply now

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