Customer Service Representative

Customer Service

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Service Center Representative Position Summary:

Responds to member and public inquiries received via telephone, email, and writing.

Responsibilities for Customer Service Representative:

  • Promote customer service and resolve membership concerns in a timely manner.
  • You will perform association management software/system (AMS) data transactions for individual and corporate memberships, event exhibits and attendee registrations, and Magazine subscription orders.
  • Collaborate with other departments, Chapter and Corporate Membership, Plans, and Events.  Assists with the promotion of patron activities, scholarship opportunities, and other areas of interest.

Qualification for Customer Service Representative:

  • Bachelors Degree from a four year University or relevant experience
  • Proficient with Microsoft Office Products
  • Excellent communication both written and verbal
  • Nice to have experience with membership databases
Customer Service Representative
Fairfax, VA
$45K + Great Benefits
Apply now

ROCS Grad Staffing serves these cities and more:

Arlington, VA

Fairfax, VA

Alexandria, VA

Reston, VA

Herndon, VA

Vienna, VA

Great Falls, VA

Falls Church, VA

Crystal City, VA

Winchester, VA

National Landing, VA

Oakton, VA

Chantilly, VA

Centreville, VA

McLean, VA

Burke, VA

Clifton, VA

Lorton, VA

Manassas, VA

Purcellville, VA

Sterling, VA

Ashburn, VA

Leesburg, VA

Springfield, VA

Tysons, VA

Washington, DC

Bethesda, MD

Rockville, MD

Frederick, MD

Silver Spring, MD