Membership Coordinator

Why You Want To Work Here:

Responsibilities of the Member Relations & Communications Coordinator: 

• Understand and articulate our mission and value proposition while keeping up to date on important industry and the association’s happenings
• Help guide members and prospective members to the membership benefits and events that fit their needs 
• Communicate professionally and effectively, both verbally and in writing with members, elected officials, staff, non-members, and consumers
• Stay organized in order to be efficient and timely with requests for information and have great attention to detail
• Provide exceptional customer service in order to exceed the expectations of the Society’s current and prospective members, business partners and the traveling public.
• Navigate through membership database (iMIS) on a daily basis in order to maintain accurate and up to date membership records, process membership applications and maintain data integrity
• Work independently and be proactive and self-motivated to accomplish tasks
• Work in a team environment and prioritize projects in order to meet overall goals

Requirements of the Member Relations & Communications Coordinator:

• Bachelor’s degree
• Excellent verbal and written communication skills with excellent customer service track record
• Ability to multi-task, prioritize, problem-solve and manage time effectively. 
• Proficient in Microsoft Word, Excel, and PowerPoint
• Association experience and knowledge of the iMIS database system are pluses.

Benefits:

• Flexible work arrangements including telework up to 2 days/week
• Medical, dental and vision insurance, majority company paid 
• 401K with 6% company contribution 
• 21 days of Paid Time Off annually
• 11 Paid Holidays
• Employer paid short- and long-term disability insurance and more