Office Coordinator

Administrative, Office & Clerical

Fairfax
,
VA
Contract to Perm
Apply now

ABOUT:

As one of the first points of contact, this position assists in laying the foundation in creating a positive experience with internal and external clients.  It sets the stage for how internal and external clients view the company, its services, its employees, and its mission.  The qualified candidate is expected to have strong initiative and excellent communication skills which will be essential in communicating with multiple personalities, different career specialties, and levels of management. 

 

Essential Functions:

  • Act as the main point of contact for all customer service requests that are sent to the company’s internal support system and ensure follow up by tracking the Turn Around Time (TAT) for closing out service tickets
  • Responsible for enforcing policies, procedures, and standards to guide the operation of the office; ensure that results are measured against standards, while making necessary changes as needed
  • Coordinate and facilitate shipping distribution companywide for the Field Operations Department including distributing new employee equipment and ongoing equipment requests
  • In charge of cataloging and purchasing company equipment, company uniforms, office supplies, internal printing materials, marketing/promotional materials, company uniforms, and other related items.
  • Maintain the company’s gas card and toll pass accounts; update as staff fluctuates and assist with weekly/monthly/quarterly audits
  • Coordinate travel arrangements, as needed, for Field and Office Staff and oversee the company’s rental car/ride share accounts
  • Provide support and assistance in creating and posting graphics, job announcements, and any other relevant material to the company’s social media (LinkedIn, Facebook)
  • Support the Scheduling & Automation Department, as needed, to help streamline the dispatching of Inspection Reports to the Field Operations Department and assist in the maintenance of reports within the ProntoForms Portal
  • Assist in organizing company functions, meetings, and events including assisting with catering orders, booking conference rooms, and ordering supplies, if needed.
  • Assist other departments within the organization by fulfilling operational tasks as needed while providing the utmost professionalism and customer service to internal and external clients.
  • Handle sensitive information in a confidential manner
  • Carry out other administrative tasks as needed such as preparing presentations, creating/updating Standard Operating Procedures (SOPs), generating/revising reports in Microsoft Excel, mail distribution (USPS/FedEx), filing, making copies, processing documents (i.e. letters, correspondence, reports, agendas, minutes), and other related items.
  • Performs other related duties as assigned.


Additional Requirements:

  • Must have strong software skills with Microsoft Excel, PowerPoint, SharePoint, Microsoft Outlook, Microsoft Word, and other related software programs
  • Must be proficient in using social media (Facebook, LinkedIn)
  • Proficiency in Canva and/or Adobe Creative Suite (Photoshop, InDesign, Illustrator) is not required but is a plus
  • Expert ability to effectively communicate with other disciplines or groups and resolve schedule conflicts
  • Excellent attention to detail, organization, and team collaboration skills
  • Must be dependable, self-directed, and able to complete projects with limited supervision
  • Must have outstanding verbal/written communication skills and effective interpersonal skills
  • Proactive problem solver with the ability to multi-task, prioritize, and manage time effectively
  • Strong phone contact handling skills and active listening
Apply now

ROCS Grad Staffing serves these cities and more:

Arlington, VA

Fairfax, VA

Alexandria, VA

Reston, VA

Herndon, VA

Vienna, VA

Great Falls, VA

Falls Church, VA

Crystal City, VA

Winchester, VA

National Landing, VA

Oakton, VA

Chantilly, VA

Centreville, VA

McLean, VA

Burke, VA

Clifton, VA

Lorton, VA

Manassas, VA

Purcellville, VA

Sterling, VA

Ashburn, VA

Leesburg, VA

Springfield, VA

Tysons, VA

Washington, DC

Bethesda, MD

Rockville, MD

Frederick, MD

Silver Spring, MD