Operations Coordinator

Administrative, Office & Clerical

Contract to Perm
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Why You Want To Work Here:

This is a great opportunity for an administrative professional with some coordination experience to join an international company and be able to step into a rigorous role that assists with contract and audit coordination. 

Responsibilities of the Operations Coordinator:

  • Plan audit services (onsite as well as documentary audit/reviews) with technical teams (internal and external) and clients including preparation of documents and mission assignments
  • Works closely with the certification, quality and regulatory teams to select qualified personnel for certification services
  • Ensures the unannounced audit quota and selection is effectively communicated and discussed with the certification team and the Operations team members to meet the procedural and quality requirements
  • Review and audit contracts with international offices and clients
  • Assist customer and clients with additional needs and provide excellent customer service
  • Record and issues, recommendations, or additions needed within contracts
  • Ensure a swift turnaround on client’s requests and questions utilizing the necessary tools and in collaboration with the relevant personnel
  • Communicate workflow related alerts, errors, and deadlines to the department manager and/or certification project manager in a timely manner
  • File and archive certifications, contracts, and other reports

Requirements of the Operations Coordinator:

  • Bachelor's degree in a related field
  • Previous office administrative and data entry experience
  • MS Excel proficiency
  • Extremely detail-oriented and patient
  • Proactively identifies and analyzes processes that need improvement
  • Excellent verbal and written communication skills
  • Excellent customer service and troubleshooting skills
  • Experience in auditing or coordination of services
  • Process orientated and very organized

$18-19/hr + Benefits
Full-time (Hybrid)
Bethesda, MD
Apply now

ROCS Grad Staffing serves these cities and more:

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