We are a fun, dynamic, and growing freight and logistics transport company based in the Washington, DC region. We support both commercial customers and the U.S. Government contracting community by providing reliable door-to-door cargo transport services by all modes of transportation. Our specialties include delivery of Haz-Mat (including radioactive material), sensitive and licensable commodities.
Role and Responsibilities for Operations Specialist:
- Receive, review and process Export documentation
- Track and trace shipments and provide status updates to customers
- Responsible for AES transmission and compliance regulations
- Responsible for audit compliance with TSA regulations
- Verifies shipment weight and volumes
- Rate calculations and the ability to compile pricing
- Obtain and create quotes for shipments and source the best method of transportation
- Supports local sales efforts with timely responses to emails and rate requests
- Manage door-to-door cargo transport process from A-Z
- Troubleshoot and resolve transport delays and export/import issues
- Perform other duties as assigned
Requirements for Operations Specialist:
- Bachelor's degree from a Four Year University
- Strong communication skills both verbal and written
- Ability to think on your feet
- Top-notch customer service with customers and vendors
- An interest in logistics
- Ability to work independently and part of a team
- Able to cope under pressure and meet deadlines
- Great organizational skills
- Outgoing and forward-thinking mindset
- Ability to navigate and work efficiently using IT software
