Hire Enthusiastic Recent College Grads for Your Call Center
Here at ROCS, we understand the pains you encounter in finding reliable employees that can exert both professionalism and a positive attitude in directly dealing with customers on a daily basis.
Get Started
Our Awards
Hiring call center reps? We know your pain.
Team up with our call center staffing agency to avoid bad habits, burn out, and apathy toward your customers by hiring energetic entry-level candidates.
Some of the positions we can fill
Inbound Customer Service Roles
Customer Service Representative
Technical Support Representative
Patient Care Coordinator
Bilingual Customer Service
Customer Service Manager
Quality Assurance
Call Center Rep
Technical Support Representative
Bilingual Client Specialist
Call Center Agent
Membership Services
Client Relations Customer
Member Services Specialist
Non-Profit Support Representative
Patient Care Coordinator
Collections
Telemarketing
Customer Service
Inside Sales
Desktop Support
Technical Support Professional
Call Center Capabilities
Staffing Tier 1, 2 and 3 support
Inbound and outbound call capabilities
Offering 100% bilingual representatives
We support projects of all sizes, whether it’s filling less than 10 seats to more than 1,000 seats, to anything in between
Providing 24×7 coverage
Our Candidates Are:
- College Students + Recent Grads
- Capable to Work Remote or On-Site
- Up to 5 years work experience
- College Students + Recent Grads
- Available Full-time + Part-time
- Motivated + Tech Savvy
- Eager to learn + Energetic
- Not found through traditional staffing agencies
- ROCStar Qualification Process™ approved
Experience the process with ROCS
Building strong connections
We come out to your office to get a feel for how your business runs. It helps us understand which employees will be the best fit for you and your team.
Always on the lookout for great candidates
And we mean ALWAYS. From resume reviews to phone interviews, in-person interviews, reference checks, and more, we work around the clock to identify the best recent grads that are ready for the ROCStar Qualification Process™ stamp of approval.
Taking the hassle out of scheduling
We take care of scheduling interviews for you with our pre-screened candidates, so you don’t have to slow down. With our one-minute rule, candidates arrive prepared and on time.
Guiding our candidates
Our team follows up with candidates for guidance or feedback. We aim to support recent college grads in their career journey - and we know you want employees that are excited to start their career.
ROCS supports you and your new hires
We aren't going anywhere just yet. We can take care of payroll and benefits, along with regular check-ins with your new hires after they start, to make sure they keep shining.
See how we compare to other options
Since 2003, ROCS has been helping local businesses in the DC metro area find the best and brightest college graduates to fill entry and junior-level positions, through diverse staffing services including contract, temp-to-hire, and direct hire. More specifically, using unique hiring tactics, ROCS has been successful in aiding contact centers by finding qualified candidates that excel in the customer service industry.
Fast, Expert Matching
Our call center college grad staff can be fully onboarded, including background checks and training, in less than 2 weeks.
Payroll Hassles Taken Care of
Including taxes, workers comp, liability insurance, and W-2 payroll processing so you can focus on your business.
Higher Quality Talent. Proven & Vetted.
Candidates with naturally strong communication skills that are tech-savvy, easily trainable, motivated, and hungry to learn.
Our rigorous screening process gives you access to the best talent. We take the time so you don’t have to.
Top Notch Support from the ROCS Team
The ROCS Team will handle all of the coordination and arrangement of the entire hiring process so you can continue doing what you do best. They have fantastic experience, proven expertise, and excellent communication.We keep open and honest communication so you always know what’s going on.
ROCS has been the sole provider of our customer service staffing since 2009. During this time, I have been EXTREMELY pleased with their services, as they have always met our deadlines and provided highly professional talent. It is my pleasure to recommend ROCS.
Leslie Jackson
Director of Human Resources, Nonprofit Org
No job postings. No interviews. No headaches.
Our unique approach gives you access to a fresh pool of candidates full of recent college graduates that are trusting, focused, consistently deliver high quality results, and lower the overall cost per hire.
1-2 business days to receive fully vetted recent grads
On average, we review over 100 candidates before selecting 1 who meets ROCS standards and qualifications to submit to our clients.
86% of our placements get offered permanent positions with our clients.
We have placed over 5,000 recent grads in jobs at great companies
