Hire Enthusiastic Recent College Grads for Your Call Center

Here at ROCS, we understand the pains you encounter in finding reliable employees that can exert both professionalism and a positive attitude in directly dealing with customers on a daily basis.

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call center staffing agency

Our Awards

Hiring call center reps? We know your pain.

Team up with our call center staffing agency to avoid bad habits, burn out, and apathy toward your customers by hiring energetic entry-level candidates.

Our unique approach allows us access to a fresh pool of candidates full of recent college graduates that are trusting, focused, consistently deliver high quality results, and lowering the overall cost per hire. 

We've Been Featured In:
ROCS featured in the Washington Post, Forbes, CNBC, Inc.Mobile ROCS
EXPLORE

Some of the positions we can fill

Inbound Customer Service Roles

Customer Service Representative  

Technical Support Representative 

Patient Care Coordinator

Bilingual Customer Service 

Customer Service Manager 

Quality Assurance

Call Center Rep

Technical Support Representative

Bilingual Client Specialist

Call Center Agent

Membership Services

Client Relations Customer 

Member Services Specialist 

Non-Profit Support Representative

Patient Care Coordinator

Collections

Telemarketing

Customer Service

Inside Sales

Desktop Support

Technical Support Professional

Ready to start hiring?

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Request A Quote

Our Candidates Are:

  • College Students + Recent Grads
  • Capable to Work Remote or On-Site
  • Up to 5 years work experience
  • College Students + Recent Grads
  • Available Full-time + Part-time
  • Motivated + Tech Savvy
  • Eager to learn + Energetic
  • Not found through traditional staffing agencies
  • ROCStar Qualification Process™ approved

Experience the process with ROCS

1

Building strong connections

We come out to your office to get a feel for how your business runs. It helps us understand which employees will be the best fit for you and your team.

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Always on the lookout for great candidates

And we mean ALWAYS. From resume reviews to phone interviews, in-person interviews, reference checks, and more, we work around the clock to identify the best recent grads that are ready for the ROCStar Qualification Process™ stamp of approval.

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Taking the hassle out of scheduling

We take care of scheduling interviews for you with our pre-screened candidates, so you don’t have to slow down. With our one-minute rule, candidates arrive prepared and on time.

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Guiding our candidates

Our team follows up with candidates for guidance or feedback. We aim to support recent college grads in their career journey - and we know you want employees that are excited to start their career.

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ROCS supports you and your new hires

We aren't going anywhere just yet. We can take care of payroll and benefits, along with regular check-ins with your new hires after they start, to make sure they keep shining.

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EXPLORE

See how we compare to other options

Since 2003, ROCS has been helping local businesses in the DC metro area find the best and brightest college graduates to fill entry and junior-level positions, through diverse staffing services including contract, temp-to-hire, and direct hire. More specifically, using unique hiring tactics, ROCS has been successful in aiding contact centers by finding qualified candidates that excel in the customer service industry.

Other Staffing Firms
Hiring Internally
Time to hire
0-2 Weeks
2-6 Weeks
1-3 Months
ROCStar Interview Process
X
X
Hiring Time & Fees
$
$$$
$$$
Turnover Costs & Fees
-
$$
$$$$
New Hire Failure Rate
Very Low
High
Low

Proven & Vetted

2 (average years of experience in customer facing roles)

Fast, Expert Matching

Large pool of candidates ready to start working ondemand

Payroll Hassles Taken Care of

Including taxes, workers comp, liability insurance, and W-2 payroll processing so you can focus on your business.

Higher Quality Talent

Candidates with naturally strong communication skills that are tech-savvy, easily trainable, motivated, and hungry to learn.

Five Stars
ROCS Grad Staffing has been the sole provider of our customer service staffing since 2009. During this time, I have been EXTREMELY pleased with their services, as they have always met our deadlines and provided highly professional talent. It is my pleasure to recommend ROCS Staffing.

Leslie Jackson

Director of Human Resources, Nonprofit Org

proven efficiency

No job postings. No interviews. No headaches.

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48 Hrs

Average time to receive fully vetted recent grads

1%

On average, we review over 100 candidates before selecting 1 who meets ROCS standards and qualifications to submit to our clients.

86%

86% of our placements get offered permanent positions with our clients.

5,000

We have placed over 5,000 recent grads in jobs at great companies

Contact

Get in Touch!

Let us know how we can help you find the best grads for your dream team.

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