We are seeking an experienced and highly driven Branch Manager to lead the launch and operational build-out of our new office location outside of our Virginia headquarters in Phoenix, AZ. This role is responsible for establishing the new site from the ground up: overseeing facility setup, staffing, regulatory compliance, local business development, and the creation of operational processes that align with company standards and value.
The ideal candidate thrives in a fast-paced startup-within-a-company environment, demonstrates strong leadership and decision-making ability in independent settings, and has a proven track record of successfully opening or scaling new locations.
Key Responsibilities
1. New Location Setup & Operations
Lead all aspects of opening a new office, including supporting leadership in site selection support, build-out, vendor coordination, and facility readiness.
Establish local operational workflows that align with HQ standards while optimizing them for the new market.
Implement workplace policies, safety standards, and quality controls.
2. Leadership & Team Building
Recruit, hire, onboard, and train the initial team for the new office and Field.
Develop a positive, high-performance culture that reflects company values.
Provide ongoing coaching, performance management, and leadership development.
3. Business & Market Development
Represent the company locally and help build brand presence in the new region.
Identify local business opportunities, partnerships, and community engagement strategies.
Analyze market dynamics and provide feedback to HQ on opportunities and challenges.
4. Financial & Performance Management
Oversee budgeting, forecasting, and P&L management for the new location.
Monitor key performance indicators and ensure operational efficiency.
Prepare ongoing performance reports and recommendations for executive leadership.
5. Cross-Functional Collaboration
Work closely with HQ teams (HR, Finance, Operations, Marketing, IT) to ensure a seamless launch.
Serve as the primary liaison between HQ and the new office, ensuring alignment and transparency.
Implement corporate initiatives and ensure compliance with company-wide standards.
6. Compliance & Risk Management
Ensure the new office complies with all local, state, and federal regulations.
Maintain appropriate licensing, certifications, and workplace safety protocols.
Mitigate operational risks and address issues proactively.
Qualifications
7+ years of management or operational leadership experience, ideally in multi-site, construction industry, retail, or startup environments.
7+ years of management or operational leadership experience, ideally in multi-site, construction industry, retail, or startup environments.
Proven success in opening, scaling, or managing a branch, facility, or office independently.
Strong business acumen and P&L management experience.
Exceptional communication, leadership, and problem-solving skills.
Ability to travel to HQ as needed during launch and ongoing operations.
Preferred
Experience managing out-of-state or remote teams.
Industry-specific knowledge (if applicable).
Background in process development or organizational scaling.
Inventory control or warehouse management experience
Success Traits
Entrepreneurial mindset with the discipline of a seasoned operator.
Comfortable working independently with high accountability.
Skilled at building teams and culture from scratch.
Adaptable, resourceful, and solutions-oriented.
Compensation & Benefits
Competitive base salary + performance bonuses
Health, dental, vision, and retirement benefits
Relocation assistance (if applicable)
Travel reimbursement
Career growth opportunities within a rapidly expanding organization
