Position Summary

This role supports the education and meeting services teams to ensure the effective and efficient delivery of events, conferences, virtual programs, and other professional development offerings. This role involves both behind-the-scenes coordination and on-site support at events.

Essential Responsibilities

Develop and maintain spreadsheets to track speakers, documentation, invoices, and logistics
Prepare pre-event materials, including confirmation emails, sign-in sheets, name badges, evaluations, and shipment supplies
Coordinate and assemble meeting materials and packets for both in-person and virtual events
Assist with event-related shipments and supply management
Provide on-site support at conferences and meetings, including registration desk coverage and logistics
Manage post-event tasks such as compiling evaluations, confirming attendance, and issuing certificates
Process event-related invoices and coordinate payments
Manage attendee data using a member or event database and support logistics for virtual platforms (e.g., Zoom)
Develop and manage mobile apps for events with support from internal and external teams
Update web pages related to education programs and events
Serve as a back-up for processing registrations and coordinating with finance on payments and refunds
Respond to member or attendee inquiries related to events
Maintain inventory of supplies and order materials as needed
Ensure compliance with continuing education standards, including maintaining accurate records and summarizing evaluations
Assist with general office duties and other projects as assigned