Why you want to work here:
This is a growing non-profit organization that is expanding its membership department (life insurance). This organization has wonderful benefits and an amazing work-life balance.
A small and growing insurance agency that has been around since the 1950s. Great office in downtown Falls Church, VA.
Responsibilities for Membership Services Representative:
- Handle inbound calls regarding insurance claims, address change, change of beneficiary, etc.
- Address and resolves member services inquiries through phone and email
- Educate prospective members on various products
- Assist with data entry, managing the mail, and sending out letters to members
- Assist with the system testing as needed
Qualifications for Membership Services Representative:
- Prior call center experience or billing experience is a must
- Bachelors degree is nice to have, but not required
- Strong communication skills both written and communication
- Experience with Microsoft Word, Excel, and Internet Experience
- Organized, great attention to detail, thoroughness
- Ability to work independently
Benefits
- Complimentary insurance for regular full-time employees and their eligible dependents
- Employer will contribute 15% to their employee 401k contribution
- Lots of PTO
- Wellness benefits + Paid holidays
$43,000-$46,000 + Excellent Benefits
9:30AM - 6:00PM Monday - Friday
