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Customer Service Representative

Logistics & Warehouse

Lake Success
,
NY
Contract to Perm
Apply now

Why You Want to Work Here

Join a growing organization that is a leading provider of transportation management and aviation solutions. This is a great opportunity to build a stable, long-term career while gaining valuable experience in logistics, transportation, and customer service. We are looking for a quick learner who is organized, tech-savvy, and enjoys solving problems in a fast-paced environment.

What You’ll Do 

  • Dispatch shipments to ensure on-time delivery while maintaining cost targets
  • Communicate with clients by phone and email while building strong, lasting relationships
  • Schedule pickups and deliveries while optimizing cost and timing
  • Adjust pricing quotes based on cost and location
  • Process orders for product transfers and customer orders
  • Coordinate domestic and international freight shipments
  • Prepare export documentation
  • Review and approve freight invoices
  • Maintain a high standard of ethics, professionalism, and integrity
  • Develop a strong understanding of the transportation industry and customer needs
  • Work collaboratively with team members to ensure shipments are handled accurately and efficiently

What We’re Looking For

  • Bachelor’s degree completed or currently in progress
  • Interest in or experience with transportation, logistics, or a related field preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving and decision-making abilities
  • Tech-savvy with proficiency in Microsoft Office, including Excel, Word, and PowerPoint
  • Strong attention to detail and organizational skills
  • Team-oriented mindset with the ability to work effectively with others
  • Ability to learn quickly and adapt in a fast-paced environment
  • Willingness to work an evening shift

Why This Is a Great Opportunity

This is an excellent opportunity for someone early in their career who wants to develop hands-on experience in logistics and transportation. You’ll work directly with clients, coordinate shipments, solve problems, and gain exposure to both domestic and international freight operations while building a long-term career with a growing organization.

Schedule
  • Overnight 9PM to 5 AM Tuesday-Saturday
  • Training hours: M-F 9AM to 5PM
  • Pay: $24/hr
Apply now

ROCS Grad Staffing serves these cities and more:

Arlington, VA

Fairfax, VA

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