About the Role
ROCS is partnering with a well-established commercial property management firm to identify a Property Assistant to support day-to-day operations at a large office property. This role is ideal for someone who enjoys administrative work, tenant interaction, and being the organizational backbone of a busy office environment.
You’ll work closely with Property Managers and building staff to ensure smooth operations, strong tenant relationships, and accurate administrative and accounting support.
Key Responsibilities
Tenant & Customer Support
- Serve as a first point of contact for tenant requests via phone and email
- Coordinate and track tenant service requests and follow up to ensure satisfaction
- Assist with tenant events, emergency communications, and access requests
- Activate/deactivate building access cards and maintain emergency contact lists
Administrative & Office Support
- Provide administrative support to Property Managers and onsite personnel
- Prepare correspondence, spreadsheets, purchase orders, and reports
- Maintain lease files, vendor records, and property documentation
- Order office supplies, coordinate office events, and support office operations
Accounting & Invoice Support
- Monitor, code, and process invoices accurately and on time
- Research invoice discrepancies and follow up with vendors as needed
Vendor & Contract Coordination
- Assist with tracking service contracts, insurance certificates, and expirations
- Maintain approved vendor and contractor lists
- Support insurance claims and documentation as needed
Property Operations
- Coordinate tenant move-ins and move-outs, including after-hours logistics
- Request Certificates of Insurance from movers and vendors
- Prepare tenant welcome materials and assist with signage coordination
Qualifications
- High School Diploma or equivalent required
- Minimum of 2 years of administrative or office support experience
- Strong proficiency in Microsoft Office (Word, Excel, Outlook)
- Comfortable learning and using new software systems
- Excellent organizational, communication, and customer service skills
- Ability to type approximately 55 WPM accurately
- Detail-oriented, professional, and able to manage multiple priorities
Onsite, Full-Time, Monday–Friday
$52,000–$55,000 annually
$52,000–$55,000 annually
