Remote Part-time Administrative Specialist

About the Role:

Responsibilities of the Administrative Specialist:

• Serve as a primary contact for members by responding to emails and calls in a timely and professional manner
• Assist with general inquiries and route questions to the appropriate internal teams
• Maintain and update the membership database; approve new memberships and generate membership reports

• Provide consistent administrative support to internal staff and leadership
• Maintain accurate physical and electronic files and follow established procedures
• Support general operational tasks, including organization of materials, inventory tracking, and office coordination needs

• Assist with preparation and logistics for webinars, training sessions, and conferences
• Set up events within internal systems (AMS/LMS) and support attendee registration and questions
• Help prepare, coordinate, and manage conference materials, including organizing shipments and on-site setup needs as required

Qualifications:

• Strong written and verbal communication skills
• Excellent attention to detail with strong organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Customer service experience and comfort supporting daily inquiries
• Experience working with databases or data entry systems
• Ability to learn new technology and systems quickly
• Previous nonprofit or association experience is a plus
• Proactive, resourceful, and able to anticipate needs