Marketing Technology Coordinator

Why you want to work here:

Essential Duties and Responsibilities

• Build and manage email marketing campaigns using tools like Informz (Higher Logic) and provide campaign analytics.
• Maintain website and coordinate content updates.
• Use Google Analytics to track and report on website traffic and content performance.
• Assist with creating and tracking content for social media.
• Ensure communications align with our branding, tone, and style.

• Support the membership team by building lists, target groups, and spreadsheets from the iMIS database.
• Help maintain the membership database by editing and updating records.
• Upload and manage membership-related data (e.g., lapsed member calls, bounced emails, mail merges).
• Work with cross-departmental staff to ensure accurate and consistent use of iMIS.

• Act as a contact with technology vendors (ATS, Kellen, Higher Logic, etc.) to address issues.
• Troubleshoot and research digital communications and database issues.
• Assist in developing and deploying online surveys.
• Identify opportunities for future technology improvements.
• Research and implement how we can use AI in our processes.

• Bachelor’s degree or equivalent work experience.
• Strong organizational and time management skills; ability to manage multiple projects in a deadline-oriented environment.
• Excellent written and verbal communication skills.
• Detail-oriented with creative problem-solving skills.
• Self-motivated learner with a positive, can-do attitude.
• Ability to work both independently and in a collaborative team environment.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
•  Willingness and enthusiasm to learn association technologies, including:
  • iMIS (membership database)
  • Informz (email marketing)
  • Website content management systems (e.g., Kentico, iMIS RiSE)
  • Google Analytics
  • (Preferred but not required) Experience with Adobe Photoshop or other design tools.