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Membership Coordinator

Customer Service

Contract to Perm
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Responsibilities/Duties for Membership Coordinator

  • Maintain complete and current membership records and related data in the appropriate
  • membership database
  • Process and verify data for all new members before entering them into the appropriate database,
  • checking the seniority list to determine position, position type and full time equivalent
  • Enter all new member data and send new member information packet
  • Process new member forms through payroll department at the end of the month
  • Update member profiles for continuing members when information is provided.
  • Process discrepancy reports, including adds, drops and name changes
  • Make appropriate changes to Database as determined by the payroll discrepancy report
  • Process quarterly synchronization of Seniority List within database
  • Process member drops, notify staff and work with staff to win back drops
  • Prepare monthly membership reports
  • Track membership trends throughout the year
  • Track any special incentives given to new members
  • Follow established protocols and timelines
  • Prepare and process all mailings
  • Serve as liaison to the Credentials and Elections Committees
  • Coordinate copier and office machine service and order copier supplies
  • Perform other duties as assigned
  • Answer incoming calls and greet visitors
  • Open and distribute incoming mail
  • Record incoming checks/cash in log
  • Make bank deposits for accountant as needed

Qualifications for Membership Coordinator

  • Completed Bachelor’s degree 
  • Prior experience with database management programs a plus 
  • Detail-oriented with excellent organization skills
  • Excellent telephone skills and customer service orientation
  • Strong oral and written communication skills
  • Ability to handle multiple projects and tasks simultaneously
  • Ability to plan, prioritize tasks and solve problems
  • Excellent computer skills, including Microsoft Office programs, membership databases, Outlook and the ability to quickly learn new programs as needed
  • Minimum of two years office experience in an administrative position preferred
  • Previous trade association experience a plus

We offer 

  • Great work hours!
  • Life Insurance
  • Disability insurance
  • Retirement plan
  • Workers comp
  • Fun office culture
  • Great office location!
Apply now

ROCS Grad Staffing serves these cities and more:

Arlington, VA

Fairfax, VA

Alexandria, VA

Reston, VA

Herndon, VA

Vienna, VA

Great Falls, VA

Falls Church, VA

Crystal City, VA

Winchester, VA

National Landing, VA

Oakton, VA

Chantilly, VA

Centreville, VA

McLean, VA

Burke, VA

Clifton, VA

Lorton, VA

Manassas, VA

Purcellville, VA

Sterling, VA

Ashburn, VA

Leesburg, VA

Springfield, VA

Tysons, VA

Washington, DC

Bethesda, MD

Rockville, MD

Frederick, MD

Silver Spring, MD