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Administrative Assistant / Customer Service

Administrative, Office & Clerical

Falls Church
Contract to Perm
Apply now


  • Opportunity to obtain security clearance
  • Hands-on experience with government contracting and logistics
  • Long-term career potential in government contracting


  • Fast-paced and friendly work environment
  • Team oriented and collaborative atmosphere
  • Supportive management – takes care of employees

Duties and Responsibilities for Administrative Assistant / Customer Service Representative:

  • Organizes and prioritizes information and calls in a call center environment.
  • Answers phones and takes messages or fields/answers all routine and non-routine questions.
  • Enters applicant and medical data by inputting information into a database.
  • Works in cooperation with other staff members to cover phones in the call center to ensure performance standards are met.
  • Works independently and within a team on special nonrecurring and ongoing projects to include processing applications.
  • Establishes, develops, maintains and updates filing system. Retrieves information from files when needed.
  • Prepares outgoing mail in accordance with quality standards.
  • Completes mail runs to the client site in Washington, DC.

Job Requirements for Administrative Assistant / Customer Service Representative:

  • Bachelors Degree Required
  • US Citizen and able to obtain a security clearance
  • Must have valid drivers’ license 
Administrative Assistant / Customer Service
Falls Church, VA
$45K + Benefits
Remote for now (Must Live in the DMV Area)
Apply now

ROCS Grad Staffing serves these cities and more:

Arlington, VA

Fairfax, VA

Alexandria, VA

Reston, VA

Herndon, VA

Vienna, VA

Great Falls, VA

Falls Church, VA

Crystal City, VA

Winchester, VA

National Landing, VA

Oakton, VA

Chantilly, VA

Centreville, VA

McLean, VA

Burke, VA

Clifton, VA

Lorton, VA

Manassas, VA

Purcellville, VA

Sterling, VA

Ashburn, VA

Leesburg, VA

Springfield, VA

Tysons, VA

Washington, DC

Bethesda, MD

Rockville, MD

Frederick, MD

Silver Spring, MD