About:
We are a fast-growing SaaS scale-up, providing powerful IoVT video technology that empowers organizations with the business intelligence needed to make mission-critical decisions. We are revolutionizing video streaming through IoVT-ready CloudVis and EdgeVis technology for clients across local governments, the military and specialist law enforcement, alongside public and private sector clients.
Responsibilities:
- Trusted technical advisor to the customers and partners to build strategic relationships and secure technical wins.
- Effectively present the products and solutions to all levels of customer, including C-level executive.
- Joint with sales lead with responsibility of sales strategy and growth for specific customers/partners.
- Drive new business generation and ensure growth of existing accounts through technical knowledge.
- Communicate customer feedback into future product developments and roadmap.
- Leverage relationships within organizations to solve technical hurdles and foster awareness of our products and solutions.
- SME on products and offering including articulation of value-added benefits
- Hands on with product portfolio and integration within partner/customer.
- Assist in troubleshooting of on-prem and cloud configurations.
- Serve as a point of escalation for customer technical issues.
- 25%-50% Travel may be required.
Requirements:
- Entrepreneurial and positive attitude with a strong desire to learn
- 2-3 years of experience in Sales Engineering
- Experience in Enterprise IT environment, Wireless and Wired Communication technologies, Client/server knowledge, IOT technologies, and CCTV/video surveillance equipment
- Strong background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls, and software systems.
- Experience working with Linux systems is a plus
- Excellent communication (written and oral) skills to communicate effectively with various levels of personnel in an organization, including technical and executive.
- Proven track record of customer facing technical roles.
- Results-driven with demonstrated initiative and trust, firmness, and resilience.
- Bachelor's degree in computer science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security
Not required but nice to have:
- Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, CISSP, CSP.
- Experience working with API's, Python, and other coding languages is a plus.
- Project management experience is a plus.
Onsite, Herndon, VA
Pay DOE
