Summary of Position: The Payment Coordinator position works under close supervision and is responsible for the prompt and timely payment to eligible program participants. The Payment Coordinator ensures the non-profit organization's fiscal integrity by accurately and promptly processing reimbursements.
Job Responsibilities for Payment Coordinator:
- Receive and organize incoming attendance vouchers and review attendance sheets for accuracy and completeness.
- Use the company's payment management software to enter attendance data.
- Uses the appropriate program calculator to determine payments/adjustments and prepare related reports; process up to 1,000 payments a week.
- Checks each payment record against related attendance sheets for accuracy.
- Follows up on incomplete/inaccurate attendance sheets, coordinating with and giving feedback to supervisor, coordinators, or other personnel as needed.
- Reviews and mails reimbursement checks.
- Notifies supervisor of any potential payment problems and works with supervisor to problem solve the issue.
- Answers payment phone calls and questions/concerns regarding payment issues and problems.
- Completes, other duties as assigned.
Required Job Qualifications for Payment Coordinator:
- Completed Bachelor's degree
- Excellent customer service skills
- Good communication skills (oral, written, and listening)
- Strong attention-to-detail and ability to ensure accuracy of work
- Must be able to interact positively and cooperatively with individuals at all levels over the phone
- This position requires completion of a satisfactory background check
Desired Qualifications:
- Experience working with Microsoft Office and Outlook
- Strong interpersonal skills with demonstrated ability to work effectively on teams
- Demonstrated ability to remain poised under pressure
Payment Coordinator
Arlington, VA (Metro Accessible)
Full-Time: Monday-Friday 10:00 AM to 7:00 PM
$45K + Benefits