Payment Coordinator

Job Responsibilities for Payment Coordinator:

• Receive and organize incoming attendance vouchers and review attendance sheets for accuracy and completeness.
• Use the company's payment management software to enter attendance data.
• Uses the appropriate program calculator to determine payments/adjustments and prepare related reports; process up to 1,000 payments a week.
• Checks each payment record against related attendance sheets for accuracy.
• Follows up on incomplete/inaccurate attendance sheets, coordinating with and giving feedback to supervisor, coordinators, or other personnel as needed.
• Reviews and mails reimbursement checks.
• Notifies supervisor of any potential payment problems and works with supervisor to problem solve the issue.
• Answers payment phone calls and questions/concerns regarding payment issues and problems.
• Completes, other duties as assigned.

Required Job Qualifications for Payment Coordinator:

• Completed Bachelor's degree
• Excellent customer service skills
• Good communication skills (oral, written, and listening)
• Strong attention-to-detail and ability to ensure accuracy of work
• Must be able to interact positively and cooperatively with individuals at all levels over the phone
• This position requires completion of a satisfactory background check

Desired Qualifications:

• Experience working with Microsoft Office and Outlook
• Strong interpersonal skills with demonstrated ability to work effectively on teams
• Demonstrated ability to remain poised under pressure