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Client Service and Marketing Strategist

Marketing & Sales

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Why You Want to Work Here:

We’re a small financial services firm that specializes in retirement planning. We offer a relaxed environment with ample opportunity to grow and learn. With us, your work matters, and you’ll be able to make a huge impact on a small team. This role is perfect for someone who is passionate about growth, enjoys diving into new projects, thrives on both face-to-face and virtual interactions, and is never hesitant to pick up the phone to ensure clients feel valued and supported.

Responsibilities of the Client Service and Marketing Strategist:

  • Develop and implement comprehensive marketing and client service strategies to increase the firm's visibility and deepen client engagement.
  • Coordinate and enhance client-facing activities, including scheduling meetings, organizing speaking engagements, and facilitating webinars.
  • Assist in the production of client-focused content, including marketing materials, videos, and podcasts, that underscores the firm’s value proposition.
  • Oversee the firm's online presence, ensuring website content is current, engaging, and client-centric.
  • Collaborate with the team to refine and implement actionable plans for client service improvement and marketing initiatives.
  • Ensure consistent, effective communication across all client touchpoints, maintaining the firm’s standards for excellence in customer service.

Qualifications of the Client Service and Marketing Strategist:

  • Proven experience in marketing, client service, or a related field.
  • Exceptional communication skills, both verbal and written.
  • Strong understanding of marketing strategies, digital marketing, and social media engagement.
  • Ability to work collaboratively in a team environment and independently as a self-starter.
  • High level of empathy, adaptability, and the ability to connect meaningfully with clients.
  • Exceptional organizational skills and attention to detail.
  • Demonstrated ability to prioritize tasks and projects with a strong follow-through.
  • Conscientious, responsible, and committed to enhancing client satisfaction and loyalty.

Client Service and Marketing Strategist
Warrenton, VA
 $60-70k + Benefits
Apply now

ROCS Grad Staffing serves these cities and more:

Arlington, VA

Fairfax, VA

Alexandria, VA

Reston, VA

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Vienna, VA

Great Falls, VA

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Crystal City, VA

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National Landing, VA

Oakton, VA

Chantilly, VA

Centreville, VA

McLean, VA

Burke, VA

Clifton, VA

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Purcellville, VA

Sterling, VA

Ashburn, VA

Leesburg, VA

Springfield, VA

Tysons, VA

Washington, DC

Bethesda, MD

Rockville, MD

Frederick, MD

Silver Spring, MD