Certification Specialist

Business Operations & Management

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Duties and Responsibilities:

  • Act as the staff liaison for multiple committees 
  • Manage the association’s existing certification programs including grading exams, creating results analysis for test taskers and developing and maintaining certification data for pass-fail and other trends.
  • Oversee all certification customer service issues including phone and email inquiries relating to certification. 
  • Oversee the development, maintenance and implementation of certification program policies, procedures and processes including exam registration, test taking requirements, computer-based exam set-up and certification renewals 
  • Review and identify current procedures to see if any issues should be improved,
  • Manage content on certification website pages working with the communications department staff.
  • Lead all current and any new certification programs development 
  • Develop monthly certification marketing eblasts and work with the communications department staff to ensure successful creation and delivery.
  • Manage the certification renewal program including annual audits and overall candidate issues.
  • Assist the professional development director to help prepare certification board packets.

Minimum Qualifications for Certification Manager: 

  • Completed Bachelor’s degree
  • 3  years of experience in certification, education or events program implementation. 
  • Experience with certification platforms and/or learning management systems, Microsoft Office and databases.
  • The ability to maintain a high degree of confidentiality. 
  • Self-motivated with solid organizational skills and attention to detail. 
  • Ability to learn new skills quickly. 
  • Excellent written/oral communication and interpersonal skills.

Preferred Qualifications: 

 Knowledge of iMIS, RiSE, HTML, Webassessor and/or Articulate is a plus.

We Offer:

  • Excellent health and dental programs. 
  • 401(k) plan and FSA after one year of service. 
  • Convenient location, shuttle to and from Dunn Loring-Merrifield metro, 
  • free parking, 
  • small office atmosphere. 
  • Remote work opportunities 
  • Room for growth
  • Travel opportunities 
Apply now

ROCS Grad Staffing serves these cities and more:

Arlington, VA

Fairfax, VA

Alexandria, VA

Reston, VA

Herndon, VA

Vienna, VA

Great Falls, VA

Falls Church, VA

Crystal City, VA

Winchester, VA

National Landing, VA

Oakton, VA

Chantilly, VA

Centreville, VA

McLean, VA

Burke, VA

Clifton, VA

Lorton, VA

Manassas, VA

Purcellville, VA

Sterling, VA

Ashburn, VA

Leesburg, VA

Springfield, VA

Tysons, VA

Washington, DC

Bethesda, MD

Rockville, MD

Frederick, MD

Silver Spring, MD